Wireless First Aid


Do you have any inquiries about Wireless First Aid services? Look through these Frequently Asked Questions to see if we can get you on the right track and help set up your activation and solve your problems.


Frequently Asked Questions

We get many questions about repairs. If you’re having trouble with your device, don’t worry - our team is not content with the answer of Have you tried turning it off and on again? If you have a question not answered here, give us a call or shoot us an email, and our team will give you a hand.

No, and you shouldn’t have to live with a phone screen obscured by cracks either! Wireless First Aid technicians are experienced at fixing broken screens for a price that is much lower than the cost of getting a new phone. Read through our pricing to see what replacing the screen for your model will cost. We can also replace faulty batteries, repair microphones, speakers, and charging ports, and more.

Wireless First Aid’s phone activation services give our customers many more options. We can activate Bell-provided wireless devices and do SIM activation for any phone, setting you up with a plan that gives you enough minutes and data for your needs and habits. If you own a phone and prefer not to be locked into a contract, you can even pre-pay and get month-to-month service your way.

Most often, a computer that isn’t turning on has no power left in the battery. The first thing you should do is check to see if your computer or laptop is plugged into a power source and that the cord is working, including to make sure that the power switch on the plug strip is turned on. If you’re using a strip, you may need to reset the built-in circuit breaker, which usually looks like a black or red button near the power switch.

There are many reasons why a device may freeze or stop working suddenly. Most of them shouldn’t have you rushing to us because devices and programs have become so elaborate that, occasionally, users can experience problems performing even basic tasks. It’s when these problems become commonplace that you should book an appointment. 

When your computer no longer responds to keyboard commands, your best bet is to restart the computer. Restarting determines whether or not it’s a problem with your computer’s hard disk, the device that stores and retrieves digital data. If the disk is damaged, then your computer will probably fail to restart properly, meaning it’s time to come to us.

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